At Property Cleaning Cork (trading as RJ Services), we take the privacy of our customers across the Rebel County seriously. We are committed to protecting the personal data you share with us while we provide our professional exterior and window cleaning services.
This policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and Irish data protection laws.
1. Information We Collect
To provide accurate quotes and carry out our high-performance cleaning services, we may collect the following information:
- Contact Details: Name, email address, and phone number.
- Property Information: Your home or business address, Eircode, and property type (Residential or Commercial).
- Service Details: Information regarding the specific cleaning requirements for your roof, gutters, windows, or driveway.
- Technical Data: Your IP address and browsing behavior when you visit our website (via cookies).
2. How We Collect Your Data
We collect information through:
- Direct Interaction: When you fill out our “Free Quote” form, email us, or call our team in Cork.
- Automated Technology: When you visit www.propertycleaningcork.ie, we use cookies to improve your user experience and analyze website traffic.
3. How We Use Your Information
We use your data solely for the purpose of providing a 5-star service:
- To provide transparent, no-obligation quotes for properties in Douglas, Ballincollig, Kinsale, Bandon, and surrounding areas.
- To schedule and manage your cleaning appointments.
- To send invoices and process payments.
- To follow up on the quality of work performed.
- To comply with Irish tax and legal obligations.
4. Data Sharing & Security
- We do not sell your data. Your information is only shared with third-party service providers (such as invoicing software or map services) necessary to run our business.
- We use industrial-strength security measures to protect your data from unauthorized access, loss, or misuse.
- Your data is stored securely and is only accessible to authorized personnel within Property Cleaning Cork.
5. Your Data Rights
Under GDPR, you have the following rights regarding your personal information:
- Access: You can request a copy of the data we hold about you.
- Correction: You can ask us to update or fix inaccurate information.
- Deletion: You can request that we delete your personal data (the “right to be forgotten”).
- Withdraw Consent: If you have opted into any marketing, you can opt-out at any time.
6. Cookies & Tracking
Our website uses cookies to enhance your experience. These small files help us understand which areas (like Midleton or Mallow) are most interested in our services. You can choose to disable cookies in your browser settings, though this may affect some website functionality.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our service standards. Any updates will be posted on this page.
